Technical Engineer

• To provide second level of technical support for intercom / CCTV and access control systems

• Support project and service team for the troubleshooting and solving of technical issues on site and off site

• Assist project and service team for on-site equipment installation, testing and commissioning and attend site meeting as and when required

• Prepare user manual and conduct training to client as and when required

• Testing of new products and conduct internal product training to sales, service and maintenance team

• Able to liaise and coordinate with manufacturers/suppliers pertaining to technical aspects and issues arising

• Liaise with software development team for hardware integration to mobile application. App testing, validation combining with hardware and preparing of test reports

• ITE/Diploma in Electronics/Electrical or IT related discipline

• Experience in IP PBX system

•  Min. 2 years’ experience in security line (CCTV / Intercom / Access Control)

• Service-oriented, passionate and responsible

• Knowledge of TCP/IP, Network Structure, Firewall, LAN and VLAN

• Able to interact well with clients, vendors and third parties