[MAS] #SGUnitedjobs Associate/ Assistant Director, Data Center Operator

  • Job category
    Public / Civil Service
  • Contract type

Job Description


The successful applicant will be part of the Data Centre Operations (DCO) team in IT Operation Division (ITO), to perform shift duties described under “Job Requirements” below.
This contract will end on Dec 2022.
Applicants who require work passes need not apply

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting


  • Able to work shift duties.
    • The shift hours are as follow:
      • 1st shift - 7:00 am to 3:00 pm
      • 2nd shift - 2:45 pm to 10:30 pm
      • 3rd shift - 10:15 pm to 07:15 am
    • The 8-day rotational shift pattern is as below:
      • Two days 1st shift, followed by
      • Two days 2nd shift, followed by
      • Two days 3rd shift, followed by
      • Two off days.
  • Perform system monitoring and incident management.
  • Ensure efficient day-to-day operation of IT systems, accurate and timely delivery of production work.
  • Perform proper migration of batch jobs from Development to Production environment, ensuring compliance to change management procedures.
  • Ensure accurate and timely processing of the job schedules of production systems.
  • Participate in troubleshooting system and network connectivity problems before escalation.
  • Monitor proper functioning of Data Centre facilities, including DC temperature and humidity monitoring system, smoke detection and fire suppression systems, Uninterrupted Power Supply (UPS) units, CCTV, keypress units, etc.
  • Ensure proper security controls of Data Centre are in place at all times, including to ensure authorised access to Data Centre, review of visitor logs, etc.
  • Maintain Data Centre inventory level, including registering incoming and outgoing IT hardware and accessories.
  • Handle Helpdesk and SOC queries after MAS operating hours.
  • Support Disaster Recovery (DR) exercises and related activities.
  • Other ad-hoc duties as instructed.

Closing on 27 Jun 2021

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