#PublicService Assistant Director (Retirement Redesign - Beacon) –Contract

  • Job category
    Public / Civil Service
  • Contract type

Job Description

As trustee of the nation’s retirement savings, the Central Provident Fund (CPF) Board helps 4 million CPF members save for their retirement, healthcare and housing needs. Every CPF Ambassador plays a vital role in helping Singaporeans save for a secure retirement. So long as you have the passion and commitment to serve the public, you will find your niche in our big family.

CPF members can use their CPF savings to buy a house, take care of their healthcare needs and save up for their retirement income for their golden years via the various schemes offered.  If you are meticulous, a systematic thinker and derive satisfaction from helping others, you will fit right into this job.


Job Responsibilities 

The job holder is part of a dynamic team supporting the Retirement Income Group in the design and streamlining of business processes, and modernisation of its processing applications. We are looking for candidates who have relevant experience in leading cross-functional teams, exposure to operational work, business analysis and project management skills. Key responsibilities include:


  • Lead project teams in cross-functional process and systems reviews and implementation.

  • Represent business users and work with the project vendor and IT support to assess systems impacts and provide system requirements 

  • Review system specifications to ensure that business requirements are met; 

  • Review test plans, develop test scenarios, and implement thorough end-to-end testing to ensure accuracy of new programs/features. 

  • Develop, and engage and coordinate with key stakeholders on change management and training plans for onboarding new systems and processes.


Required Attributes

  • Self-driven and resourceful, with a strong commitment to driving service and operational excellence

  • Embrace challenges with a positive work attitude, and thrives in a dynamic environment

  • Strong analytical, problem solving, and written communication skills

  • Strong interpersonal and facilitation skills

  • Competency in RPA, or Lean Six Sigma is an added advantage

Find out more at CPF Careers page

TRUST. Everything We Stand For.


Closing on 22 Apr 2021

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