Agency Sales Manager, Third Party Sales

  • Job category
    Banking and Finance, Risk Management
  • Job level
  • Contract type
    Permanent, Full Time
  • Location
  • Salary
    S$6500 - S$13000

Job Description

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and Never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client bas

The Role Responsibilities

The Agency Sales Manager (ASM) is responsible in managing the relationship with the Third-Party Sales (TPS) agencies to acquire and grow the Credit Cards & Personal Loans (CCPL) for the bank and to explore potential business opportunities and implement initiatives align with the bank’s strategy.

The ASM is also required to work with key internal stakeholders such as TPS Governance team & TPS agencies to mitigate any risk associated with this channel as well as to maintain an oversight on all relevant processes to ensure compliance with local regulatory requirements

Sales &Service

To develop existing TPS channel as an alternate distribution channel for unsecured lending products (Credit Cards and Personal Loan)

To identify and onboard new TPS agency where required by the business

To have the agency partners in alignment with the bank on sales and service goals

To execute tactical plans well with agency partners to drive business

To handle complaints resolutions according to the Complaints Handling process and to escalate further if it potentially involves local regulator etc.

To conduct and lead the regular Service Review Meetings to discuss progress and growth

To liase with related stakeholders across country and TPS agencies as appropriate


To have a strong oversight for processes and to extract a positive rating for GIA audits

To ensure competent completion of TPSA processes

To ensure competent completion of yearly renewal processes

To co-operate with TPS Governance team for all CSTs and related TPS checks

The candidates will be measured on:

Achievement of governance parameters i.e. audit results

Achievement of sales target by the agencies that the ASM is managing

Competent completion of TPSA processes and completion of yearly renewal processes

Achievement of KPI matrix as defined in the SLA

Our Ideal Candidate

2 + years’ experience in managing Third-Party Agency is preferred though not mandatory

Self-Starter, easily adaptable and thrive in challenging environments

Strong networking skills & relationship builder with excellent interpersonal and communication skills

Apply now to join the Bank for those with big career ambitions. To view information on our benefits including our flexible working please visit our career pages.

How to Apply

Please visit - to apply now and take the next step in fulfilling your potential.

You can search and view current opportunities across our global organisation and apply immediately by visiting

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• You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role

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• We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application

It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.

Diversity & Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

Closing on 09 Dec 2021

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