Billing Officer

Job Responsibilities:-

• Daily check on claims submission e.g. PMI, CPF, Govt Agencies etc.
• Follow up on any claims issues encountered.
• Rectify any erroneous claims rejected by the relevant parties, etc.
• To perform regular audit checks on patient collections
• Perform admission process from bill estimation and data entry to filing of insurance claims forms and collection of deposits
• Perform cashiering and payment collections of credit card, cash, NETS and cheques from patients and alert admission executive to variances in the Cashiering Collection Report
• Handle customers’ queries pertaining to admission process and services provided
• Alert senior admission Officer or Executive when duplicate customer numbers are detected and if bad-debt prompt is issued by system
• Prepare and send out Consolidated Invoices for Corporate Clients.
• Handle email and telephone enquiries relating to billing/payments, etc.
• Perform any other duties as assigned by Immediate Superior

Qualifications & Experience:-

• Min GCE "O" Level and candidate with relevant working experience (related to healthcare) will be added advantage.
• Prior experience in a similar role is highly advantageous
• Ability to prioritise tasks to meet timeline.
• Self-motivated with strong interest in learning and sharing.
• Proficient with Microsoft office applications
• Ability to work independently and proactively.
• Good communication skills.
• Service-oriented and customer-focused.
• Required to work on rotating shifts that include weekends and public holiday

NOTE: CONCORD HEALTHCARE SINGAPORE IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.