Business Intelligence Architect

  • Job category
    Information Technology
  • Job level
  • Contract type
    Permanent, Full Time
  • Location
  • Salary
    S$6000 - S$10000

Job Description

As Singapore’s leading composite insurer, NTUC Income knows that a data-driven culture is key to doing good business and ultimately, helping our customers reach their financial goals. With data collection already part of the way we work, our data team is pivotal in making data meaningful and actionable, so that we can all work smarter, make better decisions and create the best experiences for our customers, whether that’s in-person with Income advisors or on our online touchpoints.

This omnichannel customer experience is made possible by several artificial intelligence (AI) solutions, that provide customized offerings and increased efficiency for our customers. Our customers rest with complete peace of mind as we walk this journey with them. From developing innovative, data-driven mindsets to promoting continuous skills development, we’re also proud to say that our employees are with us on our transformational data journey. We know it will take everyone working together to build even further on our rich legacy and create value for both our customers and ourselves.

We are looking for an Business Intelligence Architect to join our Data Analytics & Artificial Intelligence team. You will work with a strong team of engineers to solve advanced business problems using the latest tools and techniques. You will implement and support technology that enables Income to become Data Driven Organization and engage our customers digitally.

  • Advise the design of complex reporting and analytical solutions
  • Develop roadmaps for optimising the BI analysis insights
  • Set the guidelines for the development of end user reports
  • Apply project management tools and processes to ensure project is cost-effective
  • Communicate project objectives at critical junctures to obtain buy-in from all stakeholders
  • Deliver projects in line with agreed standards, providing fit-for-purpose solutions within time, quality and budget constraints
  • Identify and/or preempt any project risks
  • Plan project timelines and resources needed
  • Prepare project status reports for stakeholders
  • Coordinate data quality reviews
  • Manage the problem definition and hypothesis formulation process
  • Oversee data sourcing, acquisition, cleansing, integration, warehousing, exploration and delivery
  • Provide advice on the development of data analysis models based on project requirements
  • Define common goals, direction and accountability among staff
  • Develop staff through ongoing coaching, mentoring and career discussions
  • Drive effective performance management practices within the department in accordance with organisation policies and procedures
  • Oversee team management including budgets, forecasting, work allocations and staffing
  • Develop new service offerings related to BI
  • Implement plans for improving BI in an organisation
  • Oversee the day-to-day management of all functional areas of BI
  • Guide feasibility and functional studies
  • Influence integration of data from across the enterprise
  • Oversee the development of design and specification proposals
  • Recommend types of data needed to measure and predict outcomes
  • Set guidelines for appropriate structuring and enrichment of data
  • Work with stakeholders to define business and information needs


  • Bachelor’s degree in Computer Science, Analytics, or related field
  • Minimum 5+ years of working experience in architecting in and delivering projects in the BI space
  • Experience in working with data visualization tools like Tableau and PowerBI
  • Attention to detail and able to effectively troubleshoot issues across various data sources and platforms
  • Working level competency in SQL programming is required
  • Experience in leading end-to-end BI projects from project initiation, management and delivery.
  • Experience in data-modelling and architecture using self-service semantic layers such as Dremio, Kyligence, etc
  • Experience in delivering applications using both Waterfall and Agile Scrum methodologies is an advantage
  • Strong oral and written communications skills and experience interacting with both business and stakeholders at all levels
  • Experience in insurance or financial services industry is a plus

Closing on 10 Nov 2021

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