Client Services Analyst

FLAMINGO RECRUITMENT PTE. LTD.
  • Job category
    Accounting / Auditing / Taxation, Banking and Finance, Customer Service
  • Job level
    Fresh/entry level
  • Contract type
    Permanent
  • Location
    Islandwide
  • Salary
    S$3000 - S$5000

Job Description

Responsibilities

  • Provide efficient and excellent customer service support in crypto trading via live chat or email.
  • Be familiar with Company's trading platform and be up-to-date on general market conditions.
  • Diligently and effectively manage and follow up the enquiries/complaints of the current/prospective clients.
  • Understand customers ’needs and convert it constructive feedback to management.
  • Continuously seek improvement to enhance team’s performance and work efficiency.

Requirements

  • Diploma and above in any discipline.
  • Candidates requested liaise with English & Chinese / Japan / Korean / Thai / Vietnamese / French customer. Knowledge of English & Chinese / Japan / Korean / Thai / Vietnamese / French dialects is essential.
  • Great passion to develop knowledge and career in fintech/crypto trading.
  • Team player, who is committed and self-driven, with the ability to respond positively to a client's request for assistance.
  • Able to perform 5 days' shift work including weekends & Public Holidays (8am-5pm office;4pm-1am ; 12am - 8am homebased).

Interested candidates may send their resumes to yifang@flamingorecruitment.com, or apply through the application system. Shortlisted candidates will be contacted.


Flamingo Recruitment Pte Ltd

EA License : 21C0588


Closing on 07 Oct 2021

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