Customer Service/ Call Centre Executive (Bank/Insurance), up to $3,700

RECRUIT EXPRESS PTE LTD
  • Job category
    Banking and Finance, Insurance
  • Job level
    Executive
  • Contract type
    Full Time
  • Location
    Central
  • Salary
    S$3000 - S$3700

Job Description

  • Effective handling of all customers interactions (face-to-face meetings, tele-communications and written communications)
  • Effective liaison with internal and external stakeholders that supports investigation and service recovery
  • Independently assess each complaint based on its merits and resolve complaints within stipulated turnaround time
  • Manage challenging complainants including communication of investigation findings and outcome
  • Manage the operations of customer surveys and call-backs
  • Handle inbound call and email enquiries

Requirements:

  • At least 3 years’ experience in Customer Service experience

Interested applicants, kindly send your resume to joeychen@recruitexpress.com.sg

Joey Chen Hui Yi (R1878026)

Recruit Express Pte Ltd

EA Licence No.: 99C4599


Closing on 29 Jun 2021

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