F&B Supervisor

• Deliver superior service & maximize customer satisfaction

• Respond efficiently & accurately to customer complaints

• Regularly review product quality & research new vendors

• Organize & supervise shifts

• Appraise staff performance & provide feedback to improve productivity

• Ensure compliance with sanitation & safety regulations

• Manage restaurant’s good image & suggest ways to improve it

• Control operational costs & identify measures to cut waste

• Create detailed reports on weekly, monthly, annual revenues & expenses

• Promote the brand in the local community through word-of-mouth & restaurant events

• Recommend ways to reach a broader audience (e.g. discounts & social media ads)

• Train new & current employees on proper customer service practices

• Implement policies & protocols that will maintain future restaurant operations

• Any other duties as assigned by the Management

- 6 Days work per week

- Location: Esplanade