Flex Claims Executive

PACIFIC PRIME INSURANCE BROKERS SINGAPORE PTE. LTD.
  • Job category
    Admin / Secretarial, Insurance
  • Job level
    Non-executive
  • Contract type
    Permanent, Full Time
  • Location
    Central
  • Salary
    S$1500 - S$3000

Job Description

Job Description
This position reports to the Flex Claims Manager and interfaces with HR and employees of corporate
clients to process Flex Claims using technology and system.


Specific Responsibilities:

  • Providing support to HR and employees of corporate clients during implementation and administration of Flexible Benefits plan
  • Adjudicate claims in accordance with clients’ specfication/requests within stipulated timeline.
  • Resolve escalations raised by interdepartments (e.g. Helpdesk, Clients Relations
    Managers etc.).
  • Review exception reports and escalations from employees/HR.
  • Prepare claims reports and payroll Õles on ad hoc / monthly / quarterly / annual basis as
    required
  • Respond to phone calls / emails enquiries by employees / HR in timely manner



Competencies:


  • Good written and verbal communication skills for a business work environment.
  • know how to engage employees and stakeholders professionally
  • Experience with inhouse Flexible Benefits Portal and database management and record
    keeping
  • Good to have data analysis and reporting skills

Closing on 25 Dec 2021

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