HelpDesk Engineer

TIMES PUBLISHING LIMITED
  • Job category
    Information Technology
  • Job level
    Junior Executive
  • Contract type
    Permanent
  • Location
    Islandwide
  • Salary
    S$1800 - S$3000

Job Description

Responsibilities:

  • Perform Helpdesk support for users in Windows or Mac environment.
  • Manage, review, and maintain user accounts in various system.
  • Manage and perform patch management and follow up on windows vulnerabilities identified during vulnerability assessments reviews.
  • Manage and monitor performance and uptime for on premise and on cloud infrastructure systems for servers and databases.
  • Perform annual disaster recovery exercise and follow up with DR procedure updates.
  • Maintain documentation for audit purposes.

Requirements:

  • Diploma in Computer science or equivalent.
  • Familiar with general ticketing software such as Remedy, Samanage, Zendesk.
  • Knowledge in user management in Active Directory, Azure AD and Office365
  • Experienced with Windows Server 2016 and newer, network devices and firewall.
  • Knowledge in database management and backup operations
  • Strong security focus and good communications skills.

*Candidates with more relevant experience will be considered as Senior positions.


Working Location: 16 Tuas Avenue 5, Singapore 639340


Closing on 02 Oct 2021

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