Institutional Sales and Account Manager

  • Job category
    Banking and Finance, Customer Service, Education and Training, Sales / Retail
  • Job level
  • Contract type
    Full Time
  • Location
  • Salary
    S$5000 - S$10000

Job Description

BitDATA is looking for an experienced sales professional from the traditional finance industry to provide leadership to the sales and key account management processes and support the growth of the function.

This role will leverage relationship development and account management skill, process creation and management ability in order to educate, introduce and inspire new investment into the world of cryptocurrency from major institutional clients and high-net-worth individuals from a global market.


· Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients)

· Expanding the relationships with existing customers by sustained communication, understanding of their needs

· Building key customer service processes and systems, formulating management rules, and tracking the status of key customers

· Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions


· At least 3 years working experience in sales and client services function with an international financial background in banking, investment etc

· Client portfolio including institutional clients, HNW individuals, private bank customers with brokers, futures institutions or commercial banks etc

· Strong communication, ability to be flexible in a variety of situations, excellent relationship maintenance and sales skills, able to work under pressure

· A good understanding of cryptocurrency assets

· English is a MUST, Native/ fluent Chinese speaker is a plus.


•  Be a part of the future of finance technology

• Fast moving, challenging and unique business problems

• International work environment and flat organisation

• Great career development opportunities in a growing company

• Possibility for relocation and international transfers mid-career

• Competitive salary

• Flexible working hours

About us:

Proudly founded in Singapore, BitDATA Exchange is principally offering digital payment token exchange services to professionals- which includes Institutional clients and Accredited Investors.

Our business model is powered by blockchain, next-generation artificial intelligence, machine learning, data analytics, user interface design and smartphone capabilities. These include our own digital technology innovations as well as solutions provided through our collaboration with FinTech partners.

BitDATA Exchange serve customers across the region where they will enjoy a fully digital experience which is intuitive, transparent and engaging – from the moment they apply, to opening an account, through to their everyday lifestyle needs. Every interaction will be designed to deepen the customer relationship through meaningful conversations and personalised engagement.

BitDATA Exchange is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience, skills and personality. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Due to the numerous amount of application received, only the ones corresponding to this job profile will be contacted. If you have not been contacted within 3 weeks please deem your application as unsuccessful.

We are also committed to protecting and respecting your privacy. We will only process and retain your information as necessary for the purposes of progressing your application or as required by applicable laws and regulations. We may also collect personal information about you through the application and recruitment process, either directly from you or from third-parties (employment agencies, recruitment websites, former employers, credit reference agencies or other background check agencies).

Closing on 06 Feb 2021

orview more job listings from this company