IT Business Intermediate Analyst -20216216

CITIBANK N.A.
  • Job category
    Banking and Finance
  • Job level
    Executive
  • Contract type
    Full Time
  • Location
    East
  • Salary
    S$6000 - S$8500

Job Description

Responsibilities:

Single point of contact to Digital Banking and decision management business for all technology matters
Collaborate with enterprise wide technology teams on technology matter to resolve business problem.
Provide guidance business on technology policies
Manage cross functional/matrix business stakeholders on solution requirement including mapping business processes, establishing project scope, goals and key value creation
Facilitate conflict resolution and influence business and technical stakeholders toward a common objective
Guide business stakeholders on UAT planning, execution, identifying project risk and critical paths
Provide project dashboard reporting and metrics to business sponsor and key stakeholders
Coordinate with country business and technical stakeholders to ensure smooth  during scheduled releases
Work with business and production management teams on critical production issues
Qualifications

Degree in Information Technology, Computer science or relevant discipline
Experience with retail banking, unsecured or wealth management product will be advantageous
Minimal 5 years’ working experience with technology project implementation
Process strong problem solving and analytical skill
Process good interpersonal communication and presentation skill
Process positive attitudes, able to adopt to changes fast
Familiar with project management processes and software development life-cycle

Additional Job Description

Additional Job Description

Manage monthly software release with regional release management teams and business teams.
Manage escalated technology issues / incidents and ensure timely resolution by production management team
Managing the execution of digital adoption programs


Closing on 05 Mar 2021

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