Member Services Officer (Loan Officer)

  • Job category
    Banking and Finance
  • Job level
  • Contract type
    Full Time
  • Location
  • Salary
    S$1800 - S$3000

Job Description

Job Description


Our financial institution is looking for a Member Services Officer who would be the front line contact, prepared to make a difference in the lives of members'. The Member Services Officer will be responsible for discussing members' needs, recommending the best loan products and working with the credit committee throughout the loan process. The ideal candidate should have minimum 1 year of relevant experience.

Job Responsibilities:

  • Attends and process walk-in and online loan applications
  • Advice and recommend loan products according to members' credit profile
  • Follow up on pending loan cases on a daily basis
  • Maintain and update a record of all loan applications received on a daily basis
  • Reports on new loan application to be submitted to the Manager on a weekly basis
  • Background in cashiering is an advantage
  • Assist with walk in general enquiries, deposits, withdrawals, loading of membership, etc
  • Other administrative duties

Job Requirements:

  • Minimum Diploma in any field
  • Minimum 1 year of relevant experience
  • Effectively bilingual with excellent communications and interpersonal skills
  • A positive team player who is meticulous, able to multi-task and work independently
  • Customer- oriented and confident in handling customer enquiries
  • Only Singaporeans may apply.

Closing on 03 Nov 2021

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