Operation Manager (Transaction support)

Reporting to the manager/supervisor in Operation/Transaction Support, your focus is to execute customer instructions, and ensure timeliness and accuracy.

Responsibilities:

· Execute customer instructions, e.g remittance, cashiers order and time deposit for VIP customers and Corporate Customers timely and accurately.

· Perform daily and monthly checking and reporting like recording of transaction, conduct day-end reconciliation and checking, monthly reporting preparation.

· Regularly improve the processes and revise related SOPs.

· Provide trainings to makers and RMs on the required process.

· Other ad-hoc duties and projects as required

Job Requirements:

• At least 2-3 years of experience in banking industry with a diploma degree or above, knowledge in accounting or remittance will be in advantage
• Proactive team player and able to work independently.
• Meticulous and attention to details.
• Good communication skills and bilingual in English & Chinese as the incumbent is required to understand Chinese documents from Head Office.
• Good Microsoft Office skills.