Operations Manager

  • Job category
    Banking and Finance, Information Technology
  • Job level
  • Contract type
  • Location
  • Salary
    S$3500 - S$4800

Job Description

Job Description:

  • Manage daily operations to ensure a smooth user experience
  • Adhere to rules on compliance and finance for internal workflow
  • Complete daily reconciliation activities and reporting
  • Work closely with relevant departments for payment disbursement for merchants
  • Onboarding of corporate entities
  • Handle issues from users, merchants and foster good relationships
  • Work closely with stakeholders, product team, users’ feedback to enhance user experience and product features
  • Continuously seek opportunities to improve internal operational processes as well as merchant experience
  • Be the voice for customers to provide feedback to drive improvements
  • Any other operational matters


  • Degree in Business Management/ Administration, Finance, Accounting or Computer Science or equivalent educational or professional experience
  • Excellent accounting skills
  • A keen eye for detail
  • Experience with data analysis and reporting
  • Excellent communication skills in written and spoken English and Mandarin

Closing on 17 Feb 2021

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