Senior Manager / Manager (Home Protection Scheme Policy Administration) - contract #PublicService

  • Job category
    Public / Civil Service
  • Contract type

Job Description

As trustee of the nation’s retirement savings, the Central Provident Fund (CPF) Board helps 4 million CPF members save for their retirement, healthcare and housing needs. Every CPF Ambassador plays a vital role in helping Singaporeans save for a secure retirement. So long as you have the passion and commitment to serve the public, you will find your niche in our big family.

Schemes Management

CPF members can use their CPF savings to buy a house, take care of their healthcare needs and save up for their retirement income for their golden years via the various schemes offered.  If you are meticulous, a systematic thinker and derive satisfaction from helping others, you will fit right into this job.

The job holder is responsible for all aspect of the Home Protection Scheme (HPS) operations and he/she will lead a team of staff to provide administrative support.

Job Responsibilities

  1. Lead a team of executives and oversee the daily operations performed by them. 

  2. Lead, plan and work with IT support team to carry out system enhancements  

  3. Liaise with business partners such as HDB and banks to design and improve inter-organisational processes and system link-ups

  4. Review of HPS scheme policies and processes, and make recommendation, as well as liaise with legal support and parent Ministry on HPS legislative changes where required

  5. Assist to explain HPS policies and/or processes to dissatisfied members  


Required Attributes

  1. Proficient in Microsoft Office tools and preferably in automation tools such as RPA and macros

  2. Strong analytical, organisational, leadership and problem solving skills

  3. Excellent interpersonal, written and presentation skills

  4. Independent, resourceful, have good initiative and positive attitude

  5. A team player and able to meet deadlines while multi-tasking


Find out more at CPF Careers page

TRUST. Everything We Stand For.


Closing on 28 Jun 2021

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