Senior Officer, SWIFT Operations (Night Shift), Group Technology & Ops (Contract basis)

  • Job category
    Banking and Finance
  • Job level
  • Contract type
  • Location
  • Salary
    S$2900 - S$5900

Job Description


  • Drive key projects in Card Operations, together with business users and technology team, to increase efficiency, improve productivity and enhance customer journey.
  • Drive the various risk reviews for Card Operations, including self-assessments, internal reviews and audit reviews, and ensure compliance with group operational policies and procedures.
  • Prepare risk review reports, report findings, recommend corrective actions and preventive actions for review.
  • Review and recommend process improvement for productivity effectiveness and efficiency, which includes performing gap/problem analysis on processes and provide recommendation for change and mitigation of risks.
  • Develop training and/or change management materials and activities to support new processes and procedures
  • Manage the Business Continuity Planning (BCP) exercises in Card Operations as part of the Business Continuity Management.


  • Degree Holder
  • 3 – 5 years’ experience in operations / process re-engineering function
  • Able to multi-task and cope with change and diversity in a fast-paced environment
  • Possess strong analytical and problem solving skills, able to think objectively and 'think outside the box' when analyzing issues
  • Meticulous with an eye for details and quality mindset
  • Strong command of English with excellent verbal/written communication and interpersonal skills
  • Able to liaise with various functions and stakeholders
  • Proficient in the use of Microsoft Office, specifically Microsoft Excel & Powerpoint
  • Team player, self-motivated and resourceful

Closing on 08 Oct 2021

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