Specialist, FCSO Controls Operations & Investigations

  • Job category
    Banking and Finance, Risk Management
  • Job level
    Senior Executive
  • Contract type
    Permanent, Full Time
  • Location
  • Salary
    S$5000 - S$10000

Job Description

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

There are dual responsibilities, firstly to support Director FCSO to discharge responsibilities from an FCSO Investigation perspective and secondly to support Director FCSO insofar as they relate to the management and oversight of controls related processes. The incumbent has to be mindful of conflict of interest in discharging the dual responsibilities.


• Input to Country operating model design of relevant FC Framework and business processes.

• Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the Country for necessary Surveillance Operations.

• Implement the vision, strategy, and direction for the Country FC, consistent with the vision and strategy for FCSO and in support of the Group’s strategic direction and growth aspirations


• Analyse comprehensive impact of financial crime related regulatory /law enforcement matters on the relevant business area and operations.

• Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.


• Act as Process Owner for FCSO-owned (sub-) processes under the Group’s Risk Management Framework, including implementation and roll-out of relevant processes and DOIs.

• Develop, keep-up-to date and recommend for approval by the relevant Risk Committee, appropriate FCSO Controls policies/procedures/DOIs to address financial crime risks, aligning with relevant regulatory requirements

• Providing governance and oversight over the implementation of FCSO Controls -related policies and procedures in Country to ensure compliance with such policies and procedures.


To investigate risk events / cases:

• Escalated by Financial Crime Surveillance Unit (FCSO-AA) teams (arising from Transaction Monitoring, Trade AML &/or Name Screening);

• Other escalations as per procedures / DOI; and

• Any other matter as directed by Director FCSO for identifying suspicious transactions / activities, in compliance with Group policy and procedures, laws and regulations in Singapore on AML/CFT.

To support Director FCSO to lead and manage the Singapore Financial Crime Surveillance Operations (FCSO) Team, including but not limited to

• Providing guidance and training to Case Investigation Specialists and relevant value chain stakeholders (e.g. FCSO-AA, FCSO-QCO, and FCSO-RFI);

• Monitoring relevant metrics and lead requisite actions to intervene, where required;

• Establishing and maintaining effective working relationship with relevant stakeholders including but not limited to Business Units, FCC and like;

• Securing credible audit / review outcome for the unit;

• Ensuring timely reporting and escalation of significant risk issues to management; and

• Supporting initiatives to enhance relevant work processes for both effectiveness and efficiency purpose

People and Talent

• Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.

• Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.

• Collaborate with training teams to input to training curriculum to support closing of capability gaps.

• Ensure Country is adequately resourced and staffed by an appropriate number of competent staff sufficiently independent to perform duties objectively, to support sustainable business growth and address financial crime risks.

• Ensure staff in Country have clearly articulated and well understood roles and responsibilities through meaningful and accurate job descriptions.

Risk Management

• As applicable to activities managed under FCSO Controls

o Maintain oversight of risk mitigating action plans.

o Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management

o Ensure that detection scenarios that are developed and deployed are fit-for-purpose

o Apply Group and FCSO policies and processes (AML surveillance, client screening, risk assessment) to manage risks.

o Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations.

o Inform senior management and relevant regulators of serious regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased.

o Anticipate horizon risks in the area of financial crime that may have a significant impact on the Group and develop effective strategies to mitigate such horizon risks.

o Ensure that significant investigations are concluded internally and externally where relevant (including cross-border).

o Provide intelligence inputs to support calibration of bank’s Risk Methodologies (including aggregate client risk, product risk and country risk assessments).

o Ensure that the relevant lists and database as used by the screening systems are up-to-date

o Ensure that detection scenarios that are developed and deployed are fit-for-purpose

o Review and assess existing system and controls relevant to FCSO to ascertain operational performance effectiveness


• Attend relevant meetings.

• Ensure tracking and remediation of surveillance and investigations related regulatory findings.

• In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased.

• Propose control improvements, enhancements and simplifications where appropriate.

• Support all control checks undertaken by FCSO under the Operational Risk Framework (ORF).

• Collate, analyse and interpret data in reports to senior management and relevant governance/risk committees.

• Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and thus drive remediation action within the FCSO function.

• Lead or influence significant programmes of work in support of the financial crime compliance objectives.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Regulators

• Local Financial Intelligence Unit and Law Enforcement Agencies

• Country CEO


• Country Audit

• Country Legal

• Regional and Group FCC

• Group FCSO

• Peers in other banks / industry

Other Responsibilities

• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• Compliance professional of at least 5 years standing with specific focus on FCC (AML/CFT, Sanctions and ABC), particularly in case investigation. Preferably with exposure with devising, running or enhancing FCC owned processes.

• Be well-verse in the understanding of the MAS Notice 626, and other like guidance / circulars.

• Regulatory engagement with local regulators.

• Good judgment enabling the provision of sound advice in difficult areas of regulation and practice and the proactive management of compliance and regulatory risk.

• Must possess excellent interpersonal skills and multi-cultural awareness and sensitivity.

• Ability to manage and give leadership to functional stakeholders.

• Sound judgement on business practices, regulatory relationship management and reputational risk.

• Personal authority and integrity with proven ability to establish relationships and exert influence at the most senior levels of the Country and with regulators and other external stakeholders.

• Be able to operate independently and demonstrate robustness in ethics and resilience.

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.

Closing on 15 Dec 2021

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