UX Research Lead SCVentures

STANDARD CHARTERED BANK
  • Job category
    Banking and Finance, Design, Information Technology, Risk Management
  • Job level
    Manager
  • Contract type
    Permanent, Full Time
  • Location
    Central
  • Salary
    S$8000 - S$16000

Job Description

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and Never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

About SC Ventures

SC Ventures (“SCV”) was established in 2018 with the purpose of “Rewiring the DNA in Banking” by bringing three distinct areas together:

The eXellerator Lab, enabling innovation at large in the Bank by supporting intrapreneurs and their ideas, collaborating with fintech’s through the SCV Fintech Bridge and engaging with clients and co-creation ideas

The Investment Fund (“Fund”), tasked to acquire minority stakes in fintech companies (“fintechs”) whose technology has been successfully validated in the Group

Venture building, with the objective of exploring new business models (“ventures”), in the way it engages existing new customers and markets.

There are c.65 team members (excluding individual ventures), including dedicated colleagues from the Group’s support functions, based in Singapore, Hong Kong, Shanghai, Nairobi, London and San Francisco.

About the role

We are looking for a UX Research lead to help design platforms that meet people’s needs. You will combine interfaces and workflows to enhance user experience.

In this role, we are looking for an analytical and creative UX research lead who can grasp user needs and solve problems. A strong portfolio of successful UX and other technical projects is essential.

Ultimately, you will make the products of our ventures more user-friendly and intuitive to attract and retain customers.

Responsibilities

Understand product specifications and user psychology

Conduct concept and usability testing and gather feedback

Create personas through user research and data

Define the right interaction model and evaluate its success

Develop wireframes and prototypes around customer needs

Find creative ways to solve UX problems (e.g. usability, findability)

Work with designers (agencies or in-house) to implement attractive designs

Communicate design ideas and prototypes to developers

Requirements

3-7 years of experience as a UX Designer, UI Designer or related position.

Strong portfolio of design projects

Background in project management and research

Familiarity with interaction design and information architecture

Proficient in design software (e.g. Indesign, Balsamiq…)

Knowledge of HTML/CSS; JavaScript is a plus

Problem-solving aptitude

Analytical mind with a business acumen

Good communication skills

Bachelor in Design, Computer Science, Engineering or a related field

Apply now to join the Bank for those with big career ambitions.



Closing on 25 Sep 2021

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