[ESD] Programme Assistant

DUTIES & RESPONSIBILITIES

Programme Planning and Implementation

· Assist the Programme Coordinator in coordinating programmes and activities run by the SAC.

· Assist in the coordination and supervision of services and activities for the seniors.

· Assist in the formulation of mutual help groups amongst the seniors in the identified block.

· Compile a directory of social service agencies in the neighbourhood and in the vicinity.

· Maintain a register of seniors in the identified blocks.

Alert Alarm System

· Assist in the management of the Alert Alarm System.

Programme Evaluation

· Assist in the collection and entry of completed data on a quarterly basis.

· Assist the Programme Coordinator in maintaining records to facilitate submission of the quarterly returns and for accountancy purposes.

Administrative Duties

· Maintain the inventory of office equipment and furniture.

· Liaise and correspond with relevant organisations regarding maintenance of premises as well as fire safety equipment.

· Ensure that users’ records are updated, appropriately filed and kept.

· Conduct telephone interviews/survey to gather feedback on the SAC’s activities and programmes.

· Handle any walk-in or telephone enquiry.

· Provide clerical and administrative support in areas of faxing, filing and photocopying, etc.

· Maintain staff’s administrative records, sick leave, annual leave records, claims, etc.

· Sort all incoming document and out-going despatches.