[HQ] Manager, Adjunct Manpower & Volunteer Mgt
THYE HUA KWAN MORAL CHARITIES LIMITED
Human Resources, Social Services
S$4200 - S$4800
The Manager will work closely with Volunteer Management (VM) team to engage, recruit, train and develop volunteers. This will also provide a platform for other organisations and schools to participate in CSR (corporate social responsibility) activities in a sustained manner.
This role will also work closely with HR Department to recruit and draw a framework for managing personnel providing gig employment services.
The key deliverable of this portfolio is to enable a pool of gig workers and trained volunteers for deployment to our service divisions as additional resource to supplement the full-time manpower in delivering quality and timely services to clients.
Recruitment of Volunteers
Assess volunteer opportunities in consultation with the divisions and match volunteers with relevant assignments
Develop, administer, and review guidelines for use of volunteers in programmes
Develop Volunteer Programme materials such as applications, policies and procedures, volunteer regulations, orientation handbooks
Training and Development
Provide appropriate orientation, guidance and supervision of volunteers
Train colleagues to work effectively and in collaboration with volunteers
Identify suitable training programmes for volunteers
Plan and implement volunteer recognition activities (formal and informal) to appreciate the contribution of volunteers
Managing volunteer communications such as emails, EDMs, event invitations
Develop, measure and track volunteer engagement and evaluate the contribution of volunteers yearly
Assessment and Reporting
Manage and maintain the volunteer database and records
Administer and monitor expenditures for the volunteer programme against the approved budget
Oversee annual reporting on the contributions of the volunteer program to the organisation
Recruitment and Management of Gig Employees
Draw up framework for recruitment, compensation and management of gig employees
Job Redesign and Review for gig employment
Training and recognition of gig employees
Evaluation of impact with the use of Gig employees on service quality and clients
Qualifications and Experience
Degree or equivalent in HR with 5 or more years of related experience.
Prior experience managing contingent staffing platforms / systems is a strong advantage
Prior experience in managing gig employees and high turnover contingent employment is an advantage
Prior experience with volunteer management would be an added advantage
Prior experience from social services sector or CSR role is an advantage
Strong communications skills, proficient in both written and spoken English Language. Ability to speak other languages is an added advantage
Ability to innovate and adapt HR policies and practices (Comp & Ben matters) to manage manpower needs on the ground.
Ability to manage multiple projects and work under pressure
Good interpersonal skills to engage multiple stakeholders
Closing on 11 Mar 2021