Call Centre Executive
HEALTHWAY MEDICAL GROUP PTE LTD
Healthcare / Pharmaceutical
S$2400 - S$2700
- Responsible for handling appointment bookings (screening and post-screening) for all Health Screening guests (Private/walk in and corporates) for both health screening centers.
- Responsible in managing guest queries in regards to Health Screening.
- Responsible in ensuring the medical report for all guests are released in time.
- Responsible in managing feedback and customer complaints with regards to Health Screening and ensure it is resolved in the required time frame.
- Responsible to follow up on queries that may require some assistance from the health screening doctor or other staff.
- Diploma or equivalent qualifications in any fields of study
- At least 1 to 2 years of relevant working experience in healthcare, hospitality or customer service industry
- Friendly with pleasant disposition
- Good interpersonal skills
- Able to work well in a team and independantly and is resourceful
- Self driven
- Computer literate
- Able to converse in Mandarin will have added advantage (in order to liaise with Mandarin speaking associates)
Closing on 05 Feb 2021