Client Service Associate (Careline), Home Care & Safety

CHANGI GENERAL HOSPITAL PTE LTD
  • Job Category
    Environment / Health, Healthcare / Pharmaceutical, Social Services
  • Job level
    Non-executive
  • Contract type
    Contract
  • Location
    East
  • Salary
    S$1900 - S$2600

Job Description

Changi General Hospital

Senior/Client Service Associate   (Careline), Home Care & Safety (2-yr contract)

Responsibilities:

  • Manage all inbound and outbound calls in a timely manner, assisting our clients by listening and identifying their needs and providing the right information
  • Identify and escalate cases to senior colleagues
  • Conduct administrative tasks and ensure client needs are followed through

Requirements:

  • GCE "O" Level and above
  • At least 1 year of working experience in contact centre, administrative work or elder care experience will be advantageous
  • Able to work 12-hour monthly rotating shifts from 7 am to 7 pm and 7 pm to 7 am or Permanent Night Shift in a 24/7 contact centre environment
  • Proficiency in two or more languages/dialects will be an advantage

This position is on a 2-year contract.

Only shortlisted candidates will be notified.


Closing on 25 Mar 2021