Client Service Associate (Careline), Home Care & Safety
CHANGI GENERAL HOSPITAL PTE LTD
Environment / Health, Healthcare / Pharmaceutical, Social Services
S$1900 - S$2600
Changi General Hospital
Senior/Client Service Associate (Careline), Home Care & Safety (2-yr contract)
- Manage all inbound and outbound calls in a timely manner, assisting our clients by listening and identifying their needs and providing the right information
- Identify and escalate cases to senior colleagues
- Conduct administrative tasks and ensure client needs are followed through
- GCE "O" Level and above
- At least 1 year of working experience in contact centre, administrative work or elder care experience will be advantageous
- Able to work 12-hour monthly rotating shifts from 7 am to 7 pm and 7 pm to 7 am or Permanent Night Shift in a 24/7 contact centre environment
- Proficiency in two or more languages/dialects will be an advantage
This position is on a 2-year contract.
Only shortlisted candidates will be notified.
Closing on 25 Mar 2021