Floor Supervisor

BAYSIDE DRINKS & EATS PTE. LTD.
  • Job Category
    F&B
  • Job level
    Executive
  • Contract type
    Part Time, Full Time
  • Location
    Central
  • Salary
    S$2000 - S$2200

Job Description

Day Preparation and Service

• Check log book for necessary prep, 86 list and previous nights notes

• Set bar to checklist specifications

• Assure duties are completed for nightside changeover

• Ensure weekly cleaning duties are adhered to

• Changeover checklist

Drink Service

• Take beverage orders from guests

• Prepare espresso drinks for the servers in set out time limits

• Wash and polish glassware

• Ensure compliance with provincial liquor legislation and regulations

• Check ID’s to ensure and verify guests age

• Stop service and expulsion of an intoxicated guest

• Help to create new cocktails for features and future menus

Night side Service

• When necessary, help other staff with floor duties including suggestive selling customer relations

• Help with marketing through personal social media and being the forefront of welcoming guests to the space

• Ensure guests are happy, have food and drink in a timely matter

• Assure duties are completed for nightside changeover

• Changeover checklist

Closing Duties and Inventory

• Maintain inventory and control of necessary floor and order supplies

• Clean floor area to checklist specs

• Associated closing duties for the security of the restaurant; front doors locked.


JOB REQUIREMENTS

Must be legal drinking age

EXPERIENCE

High volume, fast paced restaurant and bar experience. Average to above average knowledge of beer, wine, spirits and cocktails. Espresso or Barista training will be highly regarded.

NUMBER OF YEARS

Two years recent, (in the last 5 years) full-time experience

WORKING CONDITIONS

· Constant standing and walking throughout shift

· Working alone in a busy environment

· Singly running the bar throughout shift

· Rigorous and constantly moving in a small, confined bar area

· Occasional lifting and carrying up to 20 lbs

· Changing kegs

· Transporting cases of wine/beer

· Changing chemicals in dishwasher

· Occasional kneeling, pushing, pulling, lifting

· Occasional ascending or descending ladders, stairs and ramps

· A busy, high stress environment that requires quick decision making

· Possibility of having to attend and deal with intoxicated people and other disturbances

SKILLS

· Customer relations skills

· Cash handling experience

· Clear, precise, professional and helpful manner

· Excellent organizational skills with the proven ability to perform well with minimal supervision

· Good listening skills

· Effective Oral communication

ABILITIES

· Self supervising and learning

· Teamwork and cooperation

· Ability to multi-task

· A high level of responsibility and commitment with proven success in relationship building

· Conflict resolution between customers and staff

· Commitment to provide excellent service and exceed guests' expectations

· Professional appearance and attitude

· Impeccable grooming and presentation

· Shows good judgement and common sense

· Flexible and adaptable during busy shifts that change day to day


Closing on 24 Sep 2021