Operations Manager

  • Job Category
  • Job level
  • Contract type
    Full Time
  • Location
  • Salary
    S$3500 - S$4000

Job Description

Oh My Goodness! is a rapidly growing high potential food production startup

specialising in manufacturing and supplying the market with good gluten-free, dairy-free and refined sugar-free food.

We are the market leaders in quality and innovation and

our mission is to make good gluten-free, dairy-free food available, accessible and affordable across Asia Pacific.

Our vision is for Oh My Goodness! to become a one-stop-shop for gluten-free, dairy-free households,

enabling them to get everything they need for their dining table from in the next three years.


1) Role & Prospects

To enable and manage the company’s procurement, production and fulfilment process, with specific attention to supply chain and quality management to achieve maximized customer satisfaction

You will be responsible for the following but not limited to:

  • optimized production planning, identifying and rectifying bottlenecks and impediments to smooth production flow including day-to-day troubleshooting
  • supply chain management, ensuring raw materials are procured in accordance to cost/gross margin KPIs
  • material forecast accuracy and material purchases (direct and indirect) by means of evaluating plant capacity to meet both short and long term production forecasts, and integrate these requirements into capital planning
  • on-time distribution and fulfilment processes in accordance to relevant customer needs and regulatory/quality requirements, including in-house logistics processes and implementation of new technology and automation
  • embedding of quality and assurance in operations processes in accordance to certification requirements including compliance, audits and renewals
  • operationally lead, nurture and grow production team, including training and professional development
  • assessment of manufacturing performance, productivity and capacity with the aim of determining need for shift to new plant and designing new plant to meet growth needs

This role gives you the opportunity to become the second key operations team member to lead and drive the most crucial part of a growing business and manage a passionate and eager-to-grow team. Throughout your time at the company, you will have all the guidance and support needed from the Founder with whom you will work closely and whose responsibilities will shift towards a focus on finance, business development, marketing and HR.

2) Role Type

Full-time, Permanent

3) Remuneration Package

  • Salary + equity (vested for 4 years) + discretionary bonus (pending company’s performance)


  • Pro-rated end-of-FY bonus depending on employee’s and company’s performance
  • $100 store credit a month
  • 35% staff discount at Oh My Goodness!
  • Medical insurance
  • Mobile phone allowance
  • Travel allowance

Additional benefits to be included as the company grows and performs well

4) Reporting Lines

Reports to the Founder/CEO

5) Start Date & Training

  • Start date: ASAP
  • On-boarding: First two weeks
  • Probation and training: 12 weeks

6) Location

Based in Singapore

Located mainly at Oh My Goodness! Production Kitchen @ Mandai Link, with local travel to meet suppliers, customers as needed

7) Background, Skills & Personality Traits Required

Your background:

  • § Degree/diploma in industrial engineering with 2-4 years’ experience in food manufacturing, end-to-end supply chain and plant management, ideally in a GMP manufacturing/food production environment
  • Experience with budgeting and financial analysis with the goal of controlling expenses effectively is a must
  • Education or experience in business management is a plus
  • Experience in managing and growing a team is a plus
  • Ability to leverage on existing/previous networks to identify future suppliers, vendors, partners in the food manufacturing/processing industry both locally and internationally is a plus
  • Understanding of or experience with a startup and its inherent chaos and challenges (e.g. cashflow or lack thereof, need for quick, strategic decision-making) is a plus
  • Experience with and good understanding of ERP systems suited to startups is a plus
  • Proven track record in strategic planning skills, with solution-oriented mindset
  • Ability to identify and streamline existing operational processes in line with business growth targets
  • Well-organised and careful in work, word and thought with an eye for detail and commitment to timelines/deadlines

Your person:

  • Excited to be part of a young growing company and its growth journey, sharing the vision of the Founder
  • Enjoys learning (in this case, about an exciting new segment in the food industry)
  • Loves smiling and has a sense of humour
  • Warm, compassionate and patient (we practise inclusive hiring, including of persons-with-disabilities)
  • Understands, speaks, writes and presents in English well and with confidence in addition to carrying yourself well

8) Who can apply

  • Singaporeans, PRs, DP holders
  • We are able to apply for EP for exceptional candidates
  • Preference will be given to ex-offenders, persons with disabilities, persons from disadvantaged groups

9) How to apply

Send a short note by e-mail to eatgood@ohmygoodness.co

In your short note, please tell us:

1. how this role fits into what you need/desire in life

2. why we would regret not hiring you

The Company

Company websites:





F&B (manufacturing & processing)

Head of company:

Ramya Ragupathi / Founder & Director (CEO)

Closing on 23 Oct 2021