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Patient Service Associate (Specialist Outpatient Clinics)

NATIONAL UNIVERSITY HOSPITAL (SINGAPORE) PTE LTD
  • Job Category
    Customer Service, Healthcare / Pharmaceutical
  • Job level
    Fresh/entry level
  • Contract type
    Full Time
  • Location
    Central
  • Salary
    S$1600 - S$2400

Job Description

Job Description

As a Patient Service Associate, you will be expected to deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all of internal and external customer/patients, with the key aim of providing excellent patient care and satisfaction.

Duties and Responsibilities

  • Register and schedule appointments for patients
  • Assist doctors with administrative tasks and/or simple procedures
  • Manage email, phone and upfront enquiries from patients
  • Perform cashiering duties
  • Provide chaperone assistance to patients
  • Ensure overall d├ęcor and cleanliness in the clinic

Requirements

  • Polytechnic Diploma, GCE A/O, Higher NITEC, NITEC qualification
  • Experience in customer service will be advantageous
  • Proficient in computer skills
  • Team player with good interpersonal and communication skills
  • Able to multi-task and work in a fast-paced environment

Closing on 07 Mar 2021