Restaurant Manager / Assistant Manager

  • Job Category
  • Job level
    Senior Management
  • Contract type
    Full Time
  • Location
  • Salary
    S$2600 - S$3300

Job Description

Job Responsibilities

- Responsible for the daily operations and management of the outlet

- Provide leadership to team and ensure targets are met

- Analyze, develop, implement and improve on SOPs

- Handle and respond to all customer enquiries, including menu planning

- Coordinate restaurant operations including planning staff schedules, and relevant reports/paperwork

- Enforce hygiene regulations and upkeep of restaurant cleanliness and hygiene standard

- Lead and motivate staffs in achieving sales and customer satisfaction

- Ensure positive customer service in all areas

- Handle and respond to customer feedbacks and complaints

- Conduct daily staff briefing

- Manage hiring of staffs and training new staffs

- Manage and optimize manpower allocations

- Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

Job Requirement

- Minimum 5 years in F&B managerial role

- Service oriented and sales driven

- Excellent customer service skills and leadership skills

- Excellent interpersonal and communication skills

- Strong leader and team player

- Able to work under pressure

- Able to work shifts and on weekends and PHs

Closing on 19 Jan 2022