Assistant Lead Analyst

INTEGRATED HEALTH INFORMATION SYSTEMS PTE. LTD.
  • Job Category
    Information Technology
  • Job level
    Non-executive
  • Contract type
    Contract, Permanent
  • Location
    North
  • Salary
    S$5000 - S$8500

Job Description

Position Summary:


Building strong rapport with business users, you will be involved in conducting requirements analysis, system implementation, and training and providing on-going application support. The appreciation and understanding of hospital processes will be key for your success in this role. You will be a critical resource to address any system downtime through providing 24/7 (non-shift schedule) application support to your users.


Responsibilities

  • Provide on-going application support and be involved in various stages of the SDLC
  • Conduct user requirement analysis for the development / implementation of new systems and for enhancements to existing systems.
  • Evaluate potential solutions and make recommendations to resolve business problems
  • Involvement in the system integration testing phase prior to implementation.
  • Plan and coordinate end-user training for any system implementations or enhancements.
  • Liaise closely with business users and build good rapport.
  • Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
  • Support the team in defining project requirements, tracking and documentation.
  • Provide 24/7 primary application maintenance standby support.
  • Provide guidance and coaching to junior team members.

Requirements

  • Diploma/ Degree in Computer Science, Computer Engineering or equivalent.
  • Minimum 8-10 years of experience in developing, implementing and maintaining IT systems.
  • Successful track record in project management, user and vendor management and as a project lead for small to mid-scale projects.
  • Experience in MS Windows environment & application support.
  • Strong analytical skills and ability to work independently.
  • Experience in the healthcare industry is an added advantage.

Closing on 25 Sep 2021