Change Management Lead or Adoption Lead

IBM SERVICES TALENT DELIVERY PTE. LTD.
  • Job Category
    Information Technology
  • Job level
    Manager
  • Contract type
    Permanent
  • Location
    Islandwide
  • Salary
    S$7000 - S$12000

Job Description

Change Management Lead or Adoption Lead


Position Description

  • The Change Management Specialist will play a key role in ensuring projects (change initiatives) meet objectives on time
  • and on budget by increasing employee adoption and usage. This person will focus on the people side of change –
  • including changes to business processes, systems and technology, job roles and organization structures. The primary
  • responsibility will be creating and implementing change management strategies and plans that maximize employee
  • adoption and usage and minimize resistance. The Change Management Specialist will work to drive faster adoption,
  • higher ultimate utilization and greater proficiency of the changes that impact employees in the organization to increase
  • benefit realization, value creation, ROI and the achievement of results and outcomes.


Supervision:

  • While the Change Management Specialist does not have supervisory responsibility, this person will have to work
  • through many others in the organization to succeed. The Change Management Specialist will act as a coach for senior
  • leaders and executives in helping them fulfill the role of change sponsor. The Change Management Specialist may also
  • provide direct support and coaching to front-line managers and supervisors as they help their direct reports through
  • transitions. The Change Management Specialist will also support project teams in integrating change management
  • activities into their project plans.


Roles and responsibilities

  • Apply a structured methodology and lead change management
  • activities
  • Assess the change impact
  • Complete change management assessments
  • Create change management strategy
  • Identify, analyze, prepare risk mitigation tactics
  • Identify and manage anticipated resistance
  • Consult and coach project teams


Skills and qualifications

  • A solid understanding of how people go through a change and the change process; experience with Prosci
  • ADKAR Model is a plus.
  • Experience and knowledge of change management principles, methodologies and tools.
  • Exceptional communication skills – both written and verbal.
  • Excellent active listening skills.
  • Ability to clearly articulate messages to a variety of audiences.
  • Ability to establish and maintain strong relationships.
  • Ability to influence others and move toward a common vision or goal.
  • Flexible and adaptable; able to work in ambiguous situations.
  • Resilient and tenacious with a propensity to persevere.
  • Forward looking with a holistic approach.
  • Organized with a natural inclination for planning strategy and tactics.
  • Problem solving and root cause identification skills.
  • Able to work effectively at all levels in an organization.
  • Must be a team player and able to work collaboratively with and through others.
  • Acute business acumen and understanding of organizational issues and challenges.
  • Familiarity with project management approaches, tools and phases of the project lifecycle.
  • Experience with large-scale organizational change efforts.
  • Change management certification or designation desired.
  • Prosci Certification a plus.




Closing on 30 Sep 2021