Executive / Senior Executive (Digital Ambassador)

TEMASEK POLYTECHNIC
  • Job Category
    Information Technology, Public / Civil Service
  • Contract type
    Full Time

Job Description

Responsibilities

  • Build and educate on awareness on digital initiatives and services.
  • Engage staff and students to equip them with basic digital skills through individual engagement or small group settings
  • Engage staff and students on end-to-end digital options, including services on e-payment, pre-filled with government verified data and wet ink signatures.
  • Drive staff and students satisfaction with digital services and percentage of transactions completed end to end.
  • Foster and engage direct feedback and through relationships with staff & students.
  • Ensure accurate and prompt follow though of administration work linked to each engagement
  • Engage in culture of continuous improvement and learning by providing ideas that will drive excellence in digital transformation

Requirements

  • Relevant background in IT-related fields
  • Passionate in engaging and supporting both staff and students groups
  • Good interpersonal and communication skills, comfortable with individual and small group engagements
  • Meticulous with good coordination and organisational skills
  • Strong team player who is able to work effectively with others
  • Experience in community engagement and customer service would be advantageous

Closing on 25 Apr 2021