Officer, Sales Support #SGUnitedTraineeships #SGUP

M1 SHOP PTE LTD
  • Job Category
    Admin / Secretarial, Customer Service, Logistics / Supply Chain
  • Job level
    Fresh/entry level
  • Contract type
    Internship/Traineeship
  • Location
    West
  • Salary
    S$1600 - S$1600

Job Description

Traineeship Description

M1 Limited is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the on-going development of a superior workplace.

As an Officer, Sales Support, you must have a passion for listening and interacting with people and technology. You desire to deliver a great customer experience where you will fit right in with our team who aims to ensure that every customer is a happy one at M1.

Specific Responsibilities:

  • Perform administrative duties including documentation and filing of application forms
  • Perform logistics matters including packing and stocktaking
  • Perform service order installation, service provisioning and error rectification
  • Liaise with internal staff as well as required to make outbound calls to customers

Requirements:

  • Diploma
  • Proficient in Microsoft Office
  • A team player who is able to meet tight deadlines to deliver timely and accurate data entries

Technical Skills and Competencies Trainee will learn:

  • Gain first hand mobile and fixed communication products and service knowledge within the telecommunication industry
  • Learn how to manage logistics matters including packing and stock-taking
  • Learn how to perform service order installation, service provisioning and error rectification
  • Learn how to correspond professionally with both internal and external customers

Duration of Traineeship Offered:

  • 12 months

Eligibility Criteria for SGUnitedTraineeships (Fresh Graduate Applicants):

  • Singapore Citizen or Permanent Resident; and
  • a. Graduated or graduating in calendar year 2019 or 2020 from ITEs, polytechnics, universities, or other educational institutions (e.g. private universities and overseas institutions); or
  • b. Graduated earlier from above institutions and completed National Service in 2019 or 2020.

Eligibility Criteria for SGUnitedTraineeships (Mid-Career Applicants):

  • Singapore Citizen or Permanent Resident

Closing on 24 Mar 2021