Pre Sales Consultant

CARLSYS TECHNOLOGIES PTE. LTD.
  • Job Category
    Information Technology
  • Job level
    Professional
  • Contract type
    Full Time
  • Location
    East
  • Salary
    S$13000 - S$15000

Job Description

Responsibilities:


• Act as the single point of contact for assigned major accounts.

• Collaborate with sales teams to build relationships with technical and business contacts across the account portfolio.

• Support clients by providing program guidance, expertise and performing research / analysis on production issues.

• Manage and troubleshoot client issues.

• Interface with Sales, Product and Technology Teams.

• Generate business intelligence reports used for client deep dive analysis and discover opportunities to assist sales teams in country.

• Provide help to regional Technical Account Management on critical issues.


Requirements:


• Bachelor's Degree in Computer Science, Technology or equivalent , 8+ years of working experience in supporting and/or client facing roles with a strong technical aptitude,

• Experience of working with e-commerce platforms such as online shopping carts and/ or payment service providers (gateways / acquirers), Understanding of mobile payments, including contactless payments, online/remote payments, QR Codes, cloud-based payments, and chip cards (contact and contactless)

• Knowledge in Credit Card Payments & Processing, Experience in Ecommerce / Web Technologies, Experience in Loyalty products and services

  • Skills: Magento, SAP Hybris, AEM, SFCC ECOMMERCE Domain

Closing on 06 Nov 2021