Production Support Executive
IDC TECHNOLOGIES (SINGAPORE) PTE. LTD.
Contract, Full Time
S$7000 - S$8500
- 6-8 yrs of IT Production support experience based on ITIL processes.
- Strong Experience in Sharepoint Online, ASP.NET, O365, AZURE, WINTEL, Unix & Linux shell scripts technologies in production support environment.
- Perform 24x7 on-call support including weekends.
- Perform Incident and Problem management process handling high severity Incidents
- Handle high critical incidents to provide quick workaround and permanent fixes within agreed SLA.
- Proactive in providing continuous improvements & corrective actions.
- Cloud knowledge – Azure, AWS
- Knowledge in .NET, Webservers, DB.
- Good problem solving & analytical skills
- Team skills
- Good Communication Skill
- Willing to learn Airline domain knowledge
Closing on 12 Mar 2021