Senior Consultant (IT)

WPH DIGITAL PTE. LTD.
  • Job Category
    Information Technology
  • Job level
    Manager
  • Contract type
    Contract, Full Time
  • Location
    South
  • Salary
    S$6000 - S$8000

Job Description

Job Duties

  • Ensuring a high level of quality in the services and deliverables provided by the company
  • Involved in the quality assurance and service level agreement of maintenance projects
  • Actively assisting maintenance customers to monitor issues, changes, and handle queries they have
  • Work with the technical team to ensure that all fixes for maintenance projects are delivered on time
  • Manage and ensure timely delivery of projects
  • Liaising with clients to discuss and identify their project requirements
  • Evaluate and resolve any discrepancies and problems that arises during project delivery
  • Actively engaging customers to find out their level of satisfaction with the services provided
  • Initiate processes to improve the service level provided by the company
  • Analyze, remove, and proactively prevent roadblocks across team to meet quality standards, project milestones, and business objectives
  • Ensure project output consistently meets requirements and standards
  • Outstanding candidates will be groomed and trained for management role, to lead a team in the future

Qualifications and Skills

  • Minimum Degree in Information Technology, Computer Science or equivalent.
  • Certifications in Project Management are advantageous.
  • At least 3 years of working experience in Project Managing Web-Related projects
  • Working knowledge in MS Office, Project Management and Visio.
  • Able to handle multiple tasks/projects simultaneously.
  • Customer-oriented person with excellent communication skills, both written and verbal.

Closing on 08 Oct 2021