Senior Program Manager

  • Job Category
    Information Technology
  • Job level
    Senior Management
  • Contract type
  • Location
  • Salary
    S$12000 - S$16000

Job Description


§ Manage Large Services engagement(s) [Multi Million $] ,work closely with customer’s Senior Management and drive the team towards customer delight.


Program Management:

· Define and monitor Program Governance

· Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.

· Manage Engagement level risks, issues and work out / drive the action plan, along with team

· Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation & excellence.

· Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization.

· Work collaboratively with Dev managers, Architect to drive the engagement towards customer delight.

• Manage the day-to-day activities; communicate with project teams as necessary to ensure project deliverables are on schedule and within cost and quality parameters

• Communicate and collaborate with internal and external stakeholders as needed in regards to project deliverables including managing expectations, presenting and interfacing with sponsors

• Drive Steering committee(s) with customer’s senior stakeholders

Team Management:

• Coach and train project teams on Software Development processes and best practices

• Keep the team motivated and drive them towards customer delight

• Understand culutal nuisances and drive cross cultural teams

Customer Management:

• Provide inputs to strategic plans and work as a extended arm for customer’s Senior stakeholder

• Make decisions and communicate trade-offs and risks; drive key decisions across projects

Financials and Business Acumen:

• Contribute in P&L related activities

• Identify and Drive actions for engagement’s profitability improvisation

• Drive presales activities for business expansion

Desired for the Position:

• 16-18 years of Software Development experience, in BFSI domain

• 7-9 years of Program Management experience

• Experience in Managing team (s) in Offshore/Onsite model

• Should possess good communication and problem solving skills

• Should have strong client management and interaction experience

• Proficient with MS Project or similar software and MS Office applications

• Experience in leading cross-functional project teams, consistes of 30-40 members

• Strong persuasion and negotiation skills, including conflict resolution skills

• Ability to work effectively in a professional manner with technology staff, business stakeholders, end users, management and others outside the organization

• Self-motivated with ability to drive multiple projects

Future Role Progression potential ( for this role )

Nucleus believes in grooming and promoting the internal talent, based on individual’s career aspirations and capability. This role leads to a path of Program Director, Regional Head - Services and beyond, in the future upon establishment of credentials by the individual.

Closing on 06 Oct 2021