Service Delivery Officer
STONE FOREST IT PTE LTD
Information Technology, Professional Services
Permanent, Full Time
S$3000 - S$4000
- Assist Service Delivery Manager in providing client support.
- Liaise with Business Support Team in all finance matters.
- Liaise with Clients in all billings & goods/services delivery matters.
- Support any service recovery issues with Clients.
- Document all internal work processes & SOPs.
- Bachelor’s degrees/Diploma in Business IT or Computer Science
- Possess some background and experience in IT Field with project function such as Account Management, Operational Management, Service Management and Project Management
- Excellent in preparing of SOP documentation and Process Workflows
- Good interpersonal and written communication skills
Closing on 07 Jul 2021