Service Delivery Officer

STONE FOREST IT PTE LTD
  • Job Category
    Information Technology, Professional Services
  • Job level
    Junior Executive
  • Contract type
    Permanent, Full Time
  • Location
    Central
  • Salary
    S$3000 - S$4000

Job Description

  • Assist Service Delivery Manager in providing client support.
  • Liaise with Business Support Team in all finance matters.
  • Liaise with Clients in all billings & goods/services delivery matters.
  • Support any service recovery issues with Clients.
  • Document all internal work processes & SOPs.


Requirements:

  • Bachelor’s degrees/Diploma in Business IT or Computer Science
  • Possess some background and experience in IT Field with project function such as Account Management, Operational Management, Service Management and Project Management
  • Excellent in preparing of SOP documentation and Process Workflows
  • Good interpersonal and written communication skills

Closing on 07 Jul 2021