Technical Support Engineer

  • Job Category
    Information Technology
  • Job level
    Junior Executive
  • Contract type
    Full Time
  • Location
  • Salary
    S$2500 - S$4000

Job Description

Job responsibilities and requirements

- Remote/On-site diagnosis and troubleshooting technical issues, including account setup and network configuration on the End-User devices

- Manning helpdesk calls and emails and providing prompt and accurate feedback to customers

- Manage/Change request on client site equipment

- Ensure all issues are properly logged

- Follow-up with clients to ensure their IT systems are fully functional after troubleshooting

- Provide good customer service experience

Work experience – 1 year or more

Languages: Mandarin and English

Closing on 27 Jun 2021